Welcome to Elivo Foods. These Terms and Conditions govern how you use our website (elivofoods.com), make purchases, and interact with our services. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please do not use the site or place an order.
1. About Us
Elivo Foods is an online store offering food products such as snacks and related items. These Terms apply to all visitors, users, and others who access the website or make a purchase.
2. Orders and Acceptance
When you place an order on our website, you are offering to purchase products subject to these Terms. All orders are subject to acceptance and availability. We may refuse or cancel any order for any reason, including product availability, errors in pricing or description, or suspicion of fraud.
3. Payment Terms
You agree to pay all charges shown at checkout for the products you order. Payment methods accepted include major credit/debit cards, UPI, net banking, or any other method displayed at checkout. All prices are in Indian Rupees and include applicable taxes unless otherwise stated.
4. Shipping and Delivery
We will make reasonable efforts to deliver your products within the time frames provided at checkout. Delivery times may vary based on location and logistic partners. Any delivery date or timeframe provided is an estimate and not a guarantee.
5. Returns, Refunds and Cancellations
Returns and refunds will be processed in accordance with our Return and Refund Policy. If you have questions about returns, reach out to our support team.
6. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site. Prohibited activities include disrupting site functionality, attempting to breach security, using bots to access the store, or posting unlawful content.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is our property or used with permission. You may not copy, reproduce, distribute, modify, or create derivative works from this content without our written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Elivo Foods and its affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your access, use, or inability to use the site or products purchased through it. This includes lost profits, loss of data, or business interruption.
9. Disclaimer of Warranties
All products and services provided through this site are provided “as is” and “as available.” We do not warrant that product descriptions are complete or error-free, and we make no warranty about the results you may achieve from using our site.
10. Governing Law and Disputes
These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts in Gujarat.
11. Changes to Terms
We may update these Terms from time to time without prior notice. Any changes are effective immediately once posted on this page. Your continued use of the website after changes have been posted means you accept and agree to those changes.
12. Contact Information
If you have questions about these Terms and Conditions, please contact us at: Email: elivofoods@gmail.com