About Elivo Foods
Elivo Foods is a brand focused on healthier snacking. We make clean, flavourful snacks using quality ingredients so you enjoy great taste without guilt.
We offer nutritious snacks such as roasted makhana (fox nuts) in delicious flavours. These snacks are gluten-free, high in protein and rich in fibre.
Our snacks are made with simple, natural ingredients, making them suitable for most age groups. However, always check the product label for any specific age recommendations or ingredient sensitivities before serving to young children or those with allergies.
Ordering & Payment
Just browse our online shop, choose the products you want, add them to your cart and checkout with your preferred payment option.
We accept major payment methods including cards, net banking and UPI at checkout.
If you need to change or cancel an order, contact our support team as soon as possible. We’ll do our best to help before the order is processed or shipped.
Yes, after placing your order you’ll get a confirmation email with order details and a reference number you can use for any follow-up.
We may offer gift options for special occasions. Check our shop page or contact support to see current availability.
Yes. Payments are processed through trusted payment partners with industry-standard security. Your card details are never stored on our servers.
Cash on delivery may be available depending on your location at checkout. If it’s offered, you’ll see it as a payment option during checkout.
Shipping & Delivery
We ship to locations across India (you can check delivery availability at checkout).
Shipping charges vary depending on your delivery address and order size. You’ll see the final shipping cost before you complete checkout.
Once your order ships, we’ll send tracking details so you can follow where your package is and when it’ll arrive.
Delivery times vary by location, typically within a few business days. You’ll receive tracking details once your order ships.
Occasionally delays happen due to shipping partner issues or high demand. If tracking doesn’t update or you’re concerned, contact support and we’re happy to help.
Returns & Support
If you receive an incorrect, damaged or defective item, contact customer support within a reasonable time of delivery. We’ll guide you on how to return or exchange the product.
You can reach out via the contact form on the site or email/phone listed in the footer. Include your order number for fastest support.
Occasionally delays happen due to shipping partner issues or high demand. If tracking doesn’t update or you’re concerned, contact support and we’re happy to help.
Product Information
Yes. Our snacks are made with quality ingredients and are designed to be healthier options compared to conventional snacks. Many are gluten-free, high in protein and fiber.
We focus on natural taste and clean ingredients wherever possible.
We strive to keep ingredients clean, but some products may contain or be processed in facilities that handle common allergens. Please check individual product labels carefully for allergen information.
For best freshness, store your snacks in a cool dry place away from direct sunlight. Once opened, seal the pack tightly to maintain crispness and flavour.
Our focus is on combining taste with health. We use quality ingredients and thoughtful preparation so you enjoy flavour without compromising on nutrition.
Each product page and packaging includes full nutrition details so you can choose what fits your dietary needs.
Our products are crafted with nutrition in mind, with options like roasted snacks that are high in protein and fibre and free from unnecessary additives. However, balance in your daily diet is always key.
Product Quality & Safety
We carefully choose quality ingredients to make tasty snacks you can trust. Many of our ingredients are selected for their natural quality and taste to match our clean-eating philosophy.
Yes. We ensure products meet food safety standards before they are packed and shipped.
Some of our products are naturally gluten-free. Check the individual product descriptions and labels for allergen information, especially if you have specific dietary needs.
Sustainability & Packaging
We work to reduce waste in our packaging and choose materials that are recyclable or have a lower impact where possible. Sustainability and transparency are important to us, and we continually improve how we source and pack products.
Most of our packaging can be recycled according to local recycling guidelines. Please check your local recycling rules for specific instructions.
Loyalty & Rewards
Yes. We offer rewards and special perks for repeat customers. Check the loyalty program page or sign up for our newsletter to get details on earning points, discounts and exclusive offers.
Reward points can typically be applied to most purchases, including select sale items. Terms may vary, so check the details in your rewards account.
Account & Support
You can create an account by clicking the “Sign In” link on the site and entering your email and password.
Use the “Forgot Password” link on the login page to reset your password.
You can email us or use the contact form on the site with your order number and question for a fast response.